Jackson Boyd | Recruitment Team

Claims Negotiator

The Company:

Jackson Boyd Lawyers is one of Scotland’s foremost personal injury firms dealing with thousands of claims each year. We pride ourselves on a first class, cost-effective claims handling service for motor insurers, legal expense insurers, insurance brokers and individual clients.

The Role:

Job Title : Claims Negotiator
Department: Recoveries
Primary Location: Glasgow
Hours of Work: Monday to Friday 9am until 5pm with a one hour lunch break
Salary: Competitive

Key Purpose:

To plan and effectively manage a case load of claims through provision of an efficient and timely claims handling service in accordance with service standards.

Key Accountabilities:

  • Run your own caseload with minimal training and supervision
  • Process allocated claims and fully understand how to use the case management system
  • Dealing with all claims correspondence
  • Establishing liability and indemnity on all claims within the allocation
  • Drafting of claim forms and writs in both Simple Procedure and Ordinary Actions
  • Negotiation of claims through to conclusion or to the point of a Hearing
  • Maintain an effective diary regime

Experience, Knowledge & Skills Required:

  • At least two years’ experience dealing with road traffic accident cases. Previous experience of issuing proceedings for RTA cases would be beneficial.
  • Excellent written and verbal communication skills with the ability to use a range of communication styles
  • Excellent interpersonal skills with the ability to build relationships, influence and gain the respect of colleagues
  • Computer Literacy with the ability to adapt to new technologies

Supervision and training will be provided by your Team Manager and the Assistant Claims Manager


To apply for this role, please visit our careers section or send an up to date CV along with a covering letter and salary expectations to jobs@jacksonboyd.co.uk

Jackson Boyd


Administration Team

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