Jackson Boyd | Recruitment Team

Vacancy – Claims Negotiator (Motor Claims)

The Role

  • Job Title: Claims Negotiator
  • Department: Motor Insurance Recoveries
  • Primary Location: Glasgow City Centre (Hybrid)
  • Reports to: Team Manager
  • Hours of Work: Full time – Monday to Friday (35 hours)
  • Salary: Competitive

Key Purpose

To plan and effectively manage a case load of motor insurance recovery claims through provision of an efficient and timely claims handling service in accordance with service standards.

About Us

Jackson Boyd Lawyers is one of Scotland’s foremost personal injury solicitor firms processing several thousand claims a year.  We pride ourselves on a first class, cost-effective claims handling legal service for motor insurers, legal expenses insurers, insurance brokers and individual clients.

Key Accountabilities – Once Fully Trained

  • Run your own caseload with minimal training and supervision
  • Developing the capability of issuing proceedings for motor accident cases
  • Process allocated claims and fully understand how to use the advanced Case Management system
  • Dealing with all new claims correspondence
  • Establishing liability on all claims within the allocation
  • Negotiation of claims through to conclusion (including litigation up to the point of a Hearing)
  • Maintaining an effective diary regime
  • Referring any claim to the appropriate team Manager should the nature of the Claim change or deteriorate

Experience, Knowledge & Skills Required

  • Previous experience in issuing proceedings for RTA’s
  • Excellent written and verbal communication skills with the ability to use a range of communication styles
  • Plans, prioritises and prepares in advance to maximise efficiency and meet deadlines
  • Excellent interpersonal skills with the ability to build relationships, influence and gain the respect of colleagues
  • Computer Literacy with the ability to adapt to new technologies
  • Supervision and training will be provided by our your Team Manager and Assistant Claims Manager

What You Can Expect From Us

  • Competitive salary based on skills and experience
  • Company pension
  • Life assurance benefit
  • Dress for your day policy
  • Flexible working
  • Holiday bonus scheme
  • Employee assistance programme
  • Training and development
  • Discretionary annual bonus scheme

Application Process

To apply for this role, please upload your CV here or send an up to date CV along with a covering letter and salary expectations to jobs@jacksonboyd.co.uk.

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